2 Years International Warranty
We consider customer satisfaction to be one the most important aspects of our business. Your Swiss Replica watch comes with a two-years International warranty as standard. The International warranty covers your replica watch for 2 years of world-class support. The warranty includes expert assistance and global repair coverage.
Our aim is to deliver exceptional products and services that result in many years of reliable service. We take great care to ensure that each watch is manufactured from the finest materials and to the highest Swiss standards. However, the fine and exacting nature of watch manufacturing can, on rare occasions, result in faults. If you experience any problems with your watch, we will deal with it as promptly and efficiently as possible.
What’s Covered? Our 2 years warranty covers material and manufacturing defects as listed in our warranty policy. Subject to inspection and assessment of the fault by our service center, we guarantee we will repair or replace a customer’s watch with the same model or a superior model if a direct replacement is unavailable. We will take action in the warranty process as soon we have your watch and confirmation of your warranty registration details. Repair and warranty work during the term of the warranty period MUST be carried out by an authorized RolexReplica.sr repair center. Failure to adhere to this requirement will invalidate your warranty and a cost will be incurred.
Our International Warranty includes:
Hands falling off Movement failure Watch losing more than manufacturer’s stated time during the first 24 months Sapphire crystal falling out Date not changing correctly (check FAQ’s for assistance) Condensation or flooding when crown is fully in position Manufacturing defects
Not covered by Warranty:
Sapphire crystal becoming scratched, chipped or broken after extremely heavy impact, Crown stems snapping or detaching from case Bezels becoming scratched, loose or lost Bezel becoming detached due to loss of pins Strap or bracelet becoming scratched or broken Buckle clasp breakage or damage Case back becoming scratched or loose Watch case becoming scratched, broken or damaged in any way Loss of lug screw pins Defects or damage due to misuse and/or physical/accidental abuse Defects or damage due to the attempted repair of an unauthorized service center Flooding or condensation due to the crown being left out of close position, including thermal shock which may result in dial condensation if a very warm watch is suddenly exposed to an extremely cold environment.
Returns Policy:
We are very confident that you will not return your watch.
But in the event that you decide to return your purchase.
We do not charge any restocking fees. You are only responsible to return the watch and box to us.
You have 7 days to return your purchase from the date you receive it. Please contact us for an RMA number and return address.
Please do not remove any plastic from the watch or the refund will be refused and voided.
As long as the watch is returned in its original condition you will receive a refund within 7-10 working days after we receive your package. Please note that extra gold or extra platinum orders are considered custom orders and are non refundable. We can allow exchanges for custom orders under certain circumstances.
